Clear Arch Health

A Division of MobileHelp

Clear. Connected. Care.

Clear Arch Health provides easy to adopt, turn-key remote patient monitoring (RPM) and mobile personal emergency response system (mPERS) solutions to connect healthcare providers, payers and home care agencies to their patients, members and clients. Clear Arch Health is a partner that simplifies the program delivery to enable our clients to focus on doing what they do best – delivering care.

Our robust RPM platform and expanded program options enhance the delivery of care, creating an overall better experience for providers and their patients.

Clear insight. Connected health. Care enhanced.

Remote Patient Monitoring

Clear Arch Health’s connected care solutions always prioritizes treatment plans from the perspective of the users. For example, while monitoring a patient with a history of congestive heart failure, the tools detect fluid retention symptoms through the series of user’s weight data recorded over a period. In such an event, the solution prioritizes having a medication change for the patient without needing to visit the hospital.

Our Remote Patient Monitoring programs feature  multi-pronged benefits for patients as well as healthcare providers and payers. Patients with chronic health problems are now reaping the advantage of hospital-level care at home. At the same time care providers are appreciating the recent mandate by the Centers for Medicare & Medicaid Services (CMS) that qualify RPM for reimbursement under CPT codes 99457 and 99458. These aspects are increasingly making way for our RPM programs to innovate quicker, so much so that care providers can now even look at fully customizing the delivery of their care.

To this end, when a new care provider approaches Clear Arch Health, our company holds an extensive planning session to understand their requirements, including target population, type of illness, and more. Clear Arch Health then sets up specific clinical pathways depending on the type of illness and offers connected health kits required to monitor those conditions.

At the same time, our organization also manages all product logistics for our clients, and ships the RPM kits directly to the patients. A patient can enroll in the RPM program through either EHR or an enrollment form. Clear Arch Health is also equipped with the resources to handle bulk enrollment and onboard a hundred patients at a time. Upon onboarding, we deliver the products at the patient’s doorsteps. A quick-start guide and welcome material comes in handy and walks the patient through their first experience while using the connected health kit without requiring outside help.

However, our technical support team is swift to follow up the signup process through an outbound welcome call and know if there was any setup issue. Even during the RPM program, if at any point a patient finds the usage of the equipment troublesome, we provide all the necessary support to resolve the problem. Upon completing the program as well, patients can return the devices and disenroll from the program without much hassle.

“Primarily, we provide the tools and the pathway that monitor vital signs of illnesses, such as congestive heart failure, COPD (Chronic Obstructive Pulmonary Disease), diabetes, and hypertension, to allow health providers and payers the opportunity to offer expanded care & cost savings across their service suite,” mentions Chris A. Otto, Senior Vice President of Clear Arch Health.

Chris Otto