Remote Patient Monitoring programs in 2021 are leading the charge to leverage mobile technology and portable digital devices to successfully monitor patients outside of the traditional hospital setting. At first glance, remote patient monitoring (RPM) programs offer an inventive, innovative solution to reduce hospital admissions and overall health care costs; however, the role clinicians play by assessing and evaluating patient data to increase patient engagement is essential to yielding better healthcare outcomes.
Discovering Opportunities to Improve Patient Engagement
According to Birnbaum et al. (2015), patient engagement is a term utilized to describe enhancing a patient’s ability to fully participate in their own healthcare by equipping the patient with extensive knowledge and support resulting in better healthcare outcomes. Patient engagement plays an integral role in healthcare simply because the more patients know about their respective diagnoses and condition, the better the patient can make the necessary changes needed or recommended to improve their health or lessen the progression of disease processes.
Remote patient monitoring along with the use of digital devices is progressively marketed as a method to facilitate patient engagement. Digital devices can effectively help patient self-monitor themselves while simultaneously improves patient’s understanding of their health because of the dynamic exchanges between the clinician and the patient. The clinical data obtained while being enrolled in a remote patient monitoring program affords clinicians the opportunity to encourage patients to change their behaviors all while empowering patients to take ownership of their healthcare journey.
Clinical Support and Data Driven Coaching
While many patients can implement positive changes while under doctor’s care or in the hospital but fail to maintain their health care plans once they return to their home environment. Remote patient monitoring programs & telehealth solutions give patients the opportunity to stay engaged and allows patients to always have a pathway to obtain quality and consistent health care guidance. The use of digital devices provides patients with an overview of their health while the relationship with their clinician provides patients with the guidance to better understand how the data impacts their specific healthcare diagnoses. Furthermore, RPM driven encounters offer clinicians the opportunity to provide education about how to properly utilize the digital devices to collect patient data. Patients need to not only understand what the data collected implies about their health, it is equally important for patients to understand how to properly use their digital devices since the data will be utilized to make healthcare decisions. By focusing on patient engagement, clinicians can positively impact how patients view their health while providing the means necessary to help patients improve their health.
Remote patient monitoring programs give clinicians the opportunity to provide clinical oversight to high-risk or compromised patients, especially those patients who transition from a hospital to a home environment. By empowering and supporting patients in disease self-management, clinicians can help patients gain a better understanding of their disease, prognosis, and treatment plans. Remote Patient Monitoring programs provide a pathway for clinicians to focus on improving patient engagement in between doctor’s visits, treatment procedures and hospitalizations.
It has been proven that patients who are actively involved in their own health care are more likely to adhere to treatment regimens which decreases hospitalizations especially readmissions and improves their overall quality of life.
Clinicians can easily review patient data then can use the clinical data to provide specific clinical guidance. If patients are noncompliant, clinicians will be alerted and have an opportunity to take the appropriate action by collaborating with the patient to change undesirable behaviors. The goal is to better understand why the patient is not collecting the data as well as pinpoint any barriers that may be influencing compliance. By building and maintaining a healthy relationship with the patient, the clinician can proactively address concerns as well as provide education about the importance of collecting the necessary data to improve healthcare outcomes. Ultimately, having an innovative pathway to remain connected to patients in between their healthcare visits allows clinicians to educate and empower patients to adhere to their agreed upon treatment regimen thus improving patient engagement yielding better patient outcomes.
Clear Arch Health and RPM Solutions
The Clear Arch Health Remote Patient Monitoring solution utilizes digital Bluetooth devices such as home monitoring blood pressure devices, blood glucose meters, scales, and spirometers to collect patient data which is relayed to the patient and uploaded to a web-based clinical dashboard.
Albeit the relationship between healthcare and technology has evolved over the last couple of decades, it is apparent there are still an opportunity for the healthcare industry to help improve healthcare delivery and outcomes with the use of digital health devices. The use of digital health devices adds great value to healthcare delivery by providing the necessary data for clinicians to utilize as a part of their efforts when connecting with patients about their health. Many high-risk patients participate in remote patient monitoring program to merely improve one or more of their health diagnoses; though, clinicians use this opportunity to meaningfully improve the overall health and wellness of patients in a managed population.
Reviewing vitals signs, care plans and addressing noncompliance alerts is merely an entry point for skillful clinicians to discuss other critical aspects such as improving exchanges between clinicians and patients to improve communication; educating patients about how to successfully navigate the healthcare system; using clinical data to collaborate with patients to lessen symptomology and disease progression; as well as helping patients to engage in their own health while showing patients the importance of daily self-management (Kaplan et al., 2017).
Remote patient monitoring programs by Clear Arch Health are so much more than obtaining a blood pressure or blood glucose reading to provide clinical data, innovative programs such as remote patient monitoring allow clinicians to sustain healthy relationships with patients with the goal of improving patient engagement and healthcare outcomes while reducing healthcare costs. In these trying times, it is even more apparent that healthcare organizations must reframe their health care model and approaches to care to better serve patients. Although there are many ways to accomplish this goal, remote patient monitoring programs have proven to be an effective way for clinicians to simply do what we do best, improve the lives of our patients.
Author Biography: Tiffany Horn, RN BSN MS-L EdD Candidate LSSYB; Clear Arch Health Clinical Services Manager
Tiffany Horn is an experienced health care consulting professional with extensive experience in the development and implementation of innovative health care strategies and projects. She has worked in various areas within the health care industry leading projects focused on implementing policies and procedures to improve health care delivery.
Tiffany utilizes her nursing expertise and leadership skills to collaborate with other clinicians and health care professionals. Her specialties include clinical consultation, patient avocation, nursing and nursing leadership and change management skills. She holds a BS degree in Nursing from University of Phoenix and an MS in Organizational Leadership from Grand Canyon University.